NOT FOR HUMAN USE – these products are not FDA approved for human use. Their use is limited to research purposes only.
Our prices are valid for 90 days following a quote date, unless otherwise stated.
We accept Visa, MasterCard, and American Express. Shipping rates are based on size and destination of order.
Please inspect product packages for damage upon their arrival. Report any damaged items to us within 7 days upon the receipt of the package. E-mail sales@promoveotech.com to request a replacement for a damaged product.
We cannot accept returns of products that are contaminated with or contain infectious, radioactive, biological, chemical, and/or other hazardous substances that might pose a risk to our employees.
If returning a damaged product, please use a carrier such as UPS or FedEx, that offers tracking, delivery notification and insurance. Remember to insure the package for the full value of the merchandise. Until the package is signed and received by Promoveo, the merchandise remains your property and your responsibility.
We do not accept COD shipments.
All sales are final with no exceptions.
Promoveo LLC. is not responsible for any customs fees for international orders. Our Terms are FOB, JAPAN. No credit or refunds will be issued for freight charges.
All customized electrodes outside of Promoveo LLC are non-refundable and cannot be exchanged due to the customizations involved.